Nisa Wellnest LLC Privacy Policy

This Privacy Policy for NisaWellnest.com ("Website", "Company", "we", "us", or "our"), explains how and why information may be collected, stored, used, and/or shared ("processed") when you use our services ("Services"), such as when you:

Visit our website at NisaWellnest.com or any website that links to this privacy notice.
Utilize our wellness programs, coaching services, or other related offerings.
Participate in online consultations or telehealth services (if applicable).
Engage with any interactive tools or resources provided on the website.

Carefully review this privacy policy. If you disagree with any terms in this privacy policy, please discontinue use of our services immediately.

1. What information is collected?

Personal information you disclose

Personal information is collected when you express interest in us or our products and services, participate in website activities, or otherwise contact us. The personal information collected depends on your interactions with us and the website, your choices, and the products and features you use.

The personal information collected may include:

Names
Phone numbers
Email addresses
Billing addresses
Usernames
Passwords
Contact Information (e.g., mailing address, phone number)

Sensitive personal information may also be collected in the course of using our services. This includes but is not limited to:

Health data, including information related to health conditions, treatments, diagnoses, social, psychological, behavioral, and medical interventions, surgeries, procedures, medication use or purchase, bodily functions, vital signs, symptoms, or other health characteristics.
Health data derived or inferred from non-health data.
Information that identifies individuals seeking health care services.

Information automatically collected

Certain information is automatically collected when you visit, use, or navigate the website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our website, and other technical information. This information is primarily needed to maintain the security and operation of our website and for internal analytics and reporting purposes.

Information is also collected through cookies and similar technologies, such as web beacons and pixels.

Information collected from other sources

Information may be obtained from other sources, such as public databases, joint marketing partners, affiliate programs, data providers, and other third parties. For example, we might collect information related to claims involving injuries from insurers or medical providers.

2. How is your information used?

Your information is processed for purposes based on legitimate business interests, the fulfillment of a contract with you, compliance with legal obligations, and/or your consent.

The information collected or received is used to:

Facilitate account creation and logon process.
Post testimonials.
Send administrative information. Personal information may be used to send you product, service, and new feature information and/or information about changes to our terms, conditions, and policies.
Deliver and facilitate delivery of services. Information may be used to provide you with the requested service, including online consultations and wellness program participation.
Respond to user inquiries/offer support. Information may be used to respond to your inquiries and solve any potential issues you might have with the use of our Services.
Send marketing and promotional communications. Personal information may be used for marketing purposes if this is in accordance with your marketing preferences. You can opt-out of marketing emails at any time.
Deliver targeted advertising. Information may be used to develop and display personalized content and advertising tailored to your interests and/or location and to measure its effectiveness. This may involve the use of tracking technologies.
Protect our services. Information may be used as part of efforts to keep our website safe and secure (for example, for fraud monitoring and prevention).
Enforce terms, conditions and policies for business purposes, to comply with legal and regulatory requirements or in connection with our contract.
Respond to legal requests and prevent harm. If a subpoena or other legal request is received, it may be necessary to inspect the data held to determine how to respond.
Manage user accounts. Information may be used for the purposes of managing your account.
For other business purposes. Information may be used for other business purposes, such as data analysis, identifying usage trends, determining the effectiveness of promotional campaigns and to evaluate and improve our website, products, marketing, and your experience. This information may be used and stored in aggregated and anonymized form so that it is not associated with individual end users and does not include personal information.

3. Will your information be shared with anyone?

Information is only shared with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

Data may be processed or shared based on the following legal basis:

Consent: Data may be processed if you have given specific consent to use your personal information for a specific purpose.
Legitimate Interests: Data may be processed when it is reasonably necessary to achieve legitimate business interests.
Performance of a Contract: Where a contract has been entered into with you, personal information may be processed to fulfill the terms of the contract.
Legal Obligations: Information may be disclosed where legally required to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
Vital Interests: Information may be disclosed where it is believed necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

More specifically, your data or personal information may be processed or shared in the following situations:

Business Transfers: Information may be shared or transferred in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Affiliates: Information may be shared with our affiliates, in which case those affiliates will be required to honor this privacy policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that are controlled or that are under common control with us.
Business Partners: Information may be shared with our business partners to offer you certain products, services or promotions.
Third-Party Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processors like Stripe or Square, data analysis tools, email delivery, hosting services, and customer service.

4. Do we use cookies and other tracking technologies?

Cookies and similar tracking technologies (like web beacons and pixels) may be used to access or store information. Specific information about how such technologies are used and how you can refuse certain cookies is set out in our Terms and Conditions.

5. What are your privacy rights?

You have certain rights regarding your personal information, depending on your location and applicable privacy laws, such as GDPR and CCPA. These rights may include:

The right to access: You have the right to request access to your personal data.
The right to rectification: You have the right to request that any inaccuracies in your personal data be corrected.
The right to erasure ("right to be forgotten"): Under laws like the GDPR, you can request the deletion of your personal data, provided there is no legal reason for retaining it.
The right to restrict processing: You can also request that the processing of your personal data be restricted.
The right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
The right to object: You can object to the processing of your data for specific purposes, such as direct marketing.

If you are a resident in the European Economic Area, you also have the right to complain to a data protection supervisory authority about our collection and use of your personal information.

If you are a resident in California, you have the right to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes.

6. Do we make updates to this policy?

This privacy policy may be updated from time to time. The updated version will be indicated by an updated "Revised" date and will be effective as soon as it is accessible. You are encouraged to review this privacy policy frequently to be informed of how your information is being protected.

7. How can you contact us about this policy?

If you have questions or comments about this policy, you may contact us by email at contact@nisawellnest.com or by post at:

Nisa Wellnest LLC

2121 W Army Trail Rd, Suite 112,

Addison, IL 60101

You can also contact us through our website by filling out the contact form.